Search results for “on-time rate”
Data on its own isn’t enough, make it part of an organization’s culture
02/09/2017|3:29:24 PM|
Data alone cannot provoke change - rather accessibility, acting on it, customer support, training, incentivizing employees and ending up with the development of a customer-centric culture is key, says RJ Friedlander, CEO of ReviewPro.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Dear Chinese airlines: Digital marketing works in other ways
03/07/2017|3:21:02 PM|
Joseph Wang, Chief Commercial Officer of TravelDaily China & ChinaTravelNews, discusses digital marketing trends for China’s airline industry.
DerbySoft CEO talks about evolution of GDN
02/22/2017|4:28:11 PM|
In the world of fast moving technology, people take for granted how easy it is to plan and book travel itineraries for flights, hotels and more. It’s illuminating to reflect on how far the industry has come in just a few years.
Hostel brand ShiLiLi raises RMB 100 million
02/14/2017|9:18:45 AM|
Honeymoon accommodation and hostel brand ShiLiLi announced in a Shenzhen press conference today that the company received RMB 100 million last November.
Meituan-Dianping launches overseas lodging service
02/15/2017|9:14:24 AM|
Chinese group-deal platform Meituan-Dianping announced that the company has rolled out overseas accommodation service on its two major apps, offering over 120,000 overseas properties for booking, of which 25% are high-rated hotels.
TravelSky and OpenJaw: Communication and Trust
10/26/2016|9:29:03 AM|
Senior executives of OpenJaw and TravelSky talk about their merger at high noon on the first day of Airline Distribution Conference.
Jin Jiang, Homeinns upgrade budget hotels to mid-range
10/18/2016|1:18:28 PM|
Hotel companies Homeinns and Jin Jiang remodeled some of their existing economy hotels to midscale hotels to overcome problems in finding properties and increase RevPAR.
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