Search results for “data analytics”
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
Shiji acquires majority stake in guest intelligence ReviewPro for EUR 26.36 million
01/16/2017|6:23:22 PM|
Shiji, a Chinese hotel information company partially owned by Alibaba, acquired a 79.47% stake in Spain-based hotel review company ReviewPro for EUR 26.36 million.
Shiji acquires a majority stake in SnapShot
12/06/2016|6:53:46 PM|
With the additional investment of EUR 17.9 million, Shiji holds 69.07% of SnapShot stock equity.
Cruise travel from China surges 91% in 2016
01/23/2017|10:00:52 AM|
The number of cruise passengers from China surged 91% in 2016 to a record high of more than 2.12 million. Yet the industry has to grapple with issues of deteriorating experience and homogenized itineraries.
WeChat innovates Mini Program, hints at travel services
01/09/2017|10:06:26 PM|
WeChat launched in-app service Mini Program (or XiaoChengXu in Chinese) on January 9. The “instant and disposable” service is deemed more suitable for travel companies as their business is more offline oriented and they are visited in app at lower frequencies.
Didi Chuxing reportedly plans to cut 1,000 jobs
11/16/2016|12:55:53 PM|
Didi Chuxing is reportedly laying off more than a hundred employees, and the company may be aiming at cutting a total of 1,000 jobs, according to a Qieshengtai report.
Airlines: Leveraging Tech for Added Value
10/27/2016|9:39:12 AM|
With the increasing touch points that technology brings, airlines can leverage their auxiliary services to attract more consumers and grow revenue.
Data mining emerges as a key differentiator in B2B domain
06/15/2016|10:37:29 AM|
Tourico’s burgeoning data mining initiative is helping Chinese intermediaries in improving upon their product offering by evaluating travel booking behavior. A detailed look at how business intelligence is paving way for competitive edge in the B2B domain.
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