Search results for “customer loyalty”
Huazhu Hotel's new CEO validates group's progress
08/19/2015|11:13:48 PM|
CEO Jenny Zhang is confident about HUAZHU outperforming peers in all segments in the time to come, and expansion continuing as per the plan.
WeChat for room bookings isn’t just about revenue, experience counts too
08/05/2015|10:57:01 PM|
Rather than focusing on too many sales promotion messages on WeChat, hotel companies need to find ways to augment their customer experience program goals.
10 Critical Actions for Enhancing Customer Loyalty: The Case of Travel Companies
05/15/2013|9:36:59 AM|
The time has come for air travel and hospitality brands to address an existential threat to the travel industry: Customer loyalty has all but vanished.
Winning over the elusive tag of running a successful B2C brand in China
08/12/2015|6:22:26 PM|
Travel e-commerce category is a highly competitive one in China. If there is any organization that can get closer to running a successful business in China, it looks like a brand from Priceline group.
Huazhu Hotels reports 85% occupancy and 207 new hotels in Q2 2015 report
08/18/2015|10:31:38 AM|
China Lodging Group added 207 hotels had 85.8% occupancy rate while net revenues increased 16.9% to RMB1.46 billion in Q2 2015.
Six Chinese high-end hotel groups form China Hotel Alliance
07/07/2015|6:05:16 PM|
The “China Hotel Alliance” was officially formed on July 6, comprising six major high end Chinese hotel groups.
Tourico gears up to counter inimitable hurdles in China
07/23/2015|2:46:28 PM|
What is key to scaling up the high-volume, wholesale model in China? Tourico believes supporting hotel companies with right technology can be a major asset.
WeChat as a touchpoint – not only about business accounts or social ads
07/19/2015|10:32:40 AM|
WeChat is embracing new features, including ones that promise to simplify our lives in a “connected” world. Marketers need to find ways to own the experience via this app.
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