Search results for “customer loyalty”
Simple CX = customer delight, but what about fraud prevention?
03/17/2019|6:58:12 PM|
Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
Trip.com: Earn global market shares through differentiated strategies and local teams
03/05/2019|6:41:16 PM|
Trip.com values not only the variety and pricing of their supply but also service localization.
Fosun Tourism wishes global families to “take a FOLIDAY, instead of a holiday”
03/06/2019|5:28:20 PM|
With differentiated brands, products and customers, the Chairman and CEO of Fosun Tourism sees more synergy than competition.
Huge consumption capacity still to be unlocked: Ctrip chairman
03/06/2019|2:20:22 PM|
Ctrip believes its strong foundation and the rise in the urbanization rate offer the company an opportunity to strengthen its presence in the Chinese market.
The five trends that matter in big data for travel in 2019
01/24/2019|11:54:19 AM|
The ownership of data is moving from the corporations and private enterprises to the individual consumers and citizens.
American Airlines and China Southern Airlines begin expanded partnership
01/17/2019|12:28:03 PM|
The expanded codeshare will also include nine trans-Pacific routes between China and the U.S. starting February 15, 2019.
China’s travel deficit to widen, AA furthers code-share with China Southern, and more
01/29/2019|10:39:35 AM|
China’s travel deficit will exceed 100 million trips in five years, American Airlines and China Southern expanded codeshare partnership on additional routes, and Qunar.com registered 30% increase in GMV in 2018.
Booking.com’s mantra for China – be prepared for the change
11/26/2018|9:00:00 AM|
Booking Holdings’ journey in China has spanned nine years. But the group is keen on being nimble, running operations in an autonomous way and also open to learning from local companies.
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