Search results for “customer experience”
Ctrip's overseas expansion with Thailand's largest hotel group
06/05/2017|3:29:20 PM|
Ctrip announces that it will develop its presence overseas to provide a more comprehensive set of travel experiences to Chinese tourists by cooperating with Thailand's largest hotel group--Centara Hotels & Resorts.
FIT Ruums ramps up operations in India
06/23/2017|10:31:36 AM|
FIT Ruums, Webjet Limited’s Asian B2B travel brand, has arrived in India and is rapidly ramping up its business in this dynamic market.
ITB China presents: The 2017 Startup Award finalists
04/27/2017|10:02:02 AM|
Pitches and ceremony will take place on the afternoon of May 11 in the ITB China conference center.
Priceline posts $20.7 billion gross travel bookings in Q1 2017
05/10/2017|7:44:38 AM|
Priceline Group reported gross travel bookings growth of 24% in the first quarter of 2017. Gross profit grew 16% to USD 2.3 billion and net income rose 22% to USD 456 million.
Rezdy partners with VELTRA to expand distribution channels in Asia
03/30/2017|1:48:57 PM|
B2B online distribution and reservation platform Rezdy LLC has partnered with Asia’s leading online travel agent VELTRA to increase its distribution channels in APAC.
How airlines can acquire an innovation mindset?
03/24/2017|10:16:56 AM|
Kieron Branagan, CEO of OpenJaw, a travel tech firm and subsidiary of TravelSky, reflects on innovation strategies for the airline business, based on external research as well as the company's internal efforts.
OpenJaw signs up Cathay Pacific as NDC partner and partners with IATA
03/02/2017|3:02:03 PM|
OpenJaw has become Cathay Pacific Airways' NDC partner and an NDC and ONE Order Strategic Partner, having achieved Level 3 NDC capability certification - the highest level of NDC certification offered by IATA.
Key to being customer-centric: Count on cloud + data + API
03/07/2017|8:57:27 AM|
A guest or a consumer doesn’t differentiate between “experiences” coming from a retail brand or a hotel property. So hotel companies need to focus on customer-centricity in the complex world of accommodation shopping.
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