Search results for “customer experience”
Finnair boosts ancillary sales with omni-channel and predictive analytics
09/27/2017|7:04:48 PM|
After partnering Alipay on in-flight payment, working with TravelSky on GDS-based ancillary sales, Finnair plans to bring its chatbot to WeChat and leverage predictive analytics for ancillaries growth.
China's travel club Yuelvhui completes an angel round
09/21/2017|10:37:14 AM|
The business mode of Yuelvhui is to “expand lifestyle and travel IP on top of meeting basic travel demands”.
Blacklane acquires Solve to add airport concierge services worldwide
10/13/2017|11:46:17 AM|
Blacklane acquires Solve to extend to airport concierge services from professional driver sevices, helping travelers make full use of the time spent in airports.
IHG’s mantra for localization in China – be “fully embedded”
08/31/2017|10:05:17 AM|
When you understand data, technology, media mix etc. by being in proximity with local partners, it can pave the way for apt localization, asserts Billy Turchin, VP, Digital and Voice, IHG Greater China.
Ctrip Gourmet List joins forces with Alibaba's Koubei in catering services
09/28/2017|4:59:51 PM|
Ctrip Gourmet List will work with a myriad of domestic restaurants of Alibaba-backed Koubei to create a platform for integrating complementary food and destination activities.
WeChat Hotel strengthening position with APP and official account
09/28/2017|4:59:36 PM|
With the application of APP reservation, facial recognition check-in, invoices issuing and membership conversion, WeChat Eco-hotel and Fliggy’s Alipay Hotel are competing with more similarities.
Destination activities provider UBTour closes A-round financing
09/27/2017|8:42:45 AM|
UBTour connects tourism suppliers in Southeast Asia and enterprises in China with technology and services, with the goal of controling the supply chain through catering to the needs of suppliers.
AI, AR innovations provide a glimpse of tourism operation in the future
09/15/2017|3:27:25 PM|
AIcorrect Translator, designed for independent outbound tourists with the application of AI voice recognition technology, won the championship with "Innovation Enterprise Award" and "People's Choice".
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