Search results for “customer experience”
Online or offline, completing a transaction is getting easier than ever
10/19/2017|3:06:29 PM|
One extra click or filling an extra blank for personal details can result in cart abandonment. Airlines eyeing Chinese customers need to keep up with the payments arena for better shopping experience.
Wedding travel specialist LoveJourney bags 8-digit funding
11/15/2017|1:37:45 PM|
LoveJourney, a Hangzhou-based online platform offering tailor-made wedding travels, has received tens of millions of yuan, which will be used on international content standardization and business development.
ITB Asia: Connecting global tourism brands and Chinese millennials
11/01/2017|2:44:01 PM|
About 150 executives from Ctrip, Meituan Travel, Shiji, Maritim Hotels, Hotelbeds, Saber, Yearth Group and other enterprises have shared insights into Chinese outbound tourism and marketing technologies.
Outdoor tech metacommunity FunPilot raises millions of yuan in angel round
11/24/2017|5:00:28 PM|
Outdoor tech metacommunity FunPilot has raised millions of yuan in an angel round of financing, after receiving RMB 700,000 from Hofan Capital in a seed round.
Ctrip leads AI and big data study for superior travel experience
10/26/2017|3:59:40 PM|
Ctrip studies 50TB data generated daily by its 300 million users to understand demographics, customer demands and travel behavior, strengthening capabilities in AI, big data and intelligent hardware.
Ctrip ticketing revenue grows 41% to $515m aided by Skyscanner
11/02/2017|10:39:30 AM|
Ctrip's net revenue rose 42% to RMB 7.9 billion in the third quarter of 2017. Air tickets sold by the company's international unit continued to grow at a triple-digit percentage rate.
"Direct sales" going up for Chinese carriers, but is it enough?
10/18/2017|9:02:02 PM|
Top carriers in China today have 40-45% sales coming in via "direct" channels. But this figure also includes selling inventory via OTAs. So this doesn't translate into owning the passenger for airlines.
TravelDaily Conference presents the 2017 China Travel Innovation Challenge
08/25/2017|11:22:27 AM|
Six travel firms are set to vie for the title of the most innovative travel product of the year at the 2017 China Travel Innovation Challenge on Sep 14 in Shanghai.
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