Search results for “customer experience”
Booking.com allies with Spring Airlines, targeting Chinese outbound travelers
06/07/2018|9:59:56 AM|
China's biggest LCC eyes more diversified and personalized services in the partnership with Booking.com.
5 pillars of ONYX Hospitality Group's localization strategy in China
05/22/2018|7:53:56 AM|
ONYX selects Shanghai for its Greater China regional office and appoints a head for the first time for this market to looking deeply at systems, digital assets, managing data and marketing.
Kiwi.com gears up for expansion in China, targets domestic content
05/30/2018|7:45:20 AM|
The virtual interlining specialist plans to provide the best flight or transportation content to its B2B partners in China.
ChinaTravelNews Briefing: Ctrip unveils Oasis Lab, China connects air-rail networks and more
05/18/2018|3:45:18 PM|
Ctrip replaced its incubation program with Oasis Lab for innovative initiatives, budget hotels in China revamped services and experiences for customers, CAAC & CRC announced to connect train-plane networks.
China Southern opens up for all-channel ticket changes and refunds
06/12/2018|2:32:44 PM|
Asia’s biggest airline has pledged to facilitate cancellation and re-scheduling for both its directly or indirectly sold personal tickets with automatic process and instant refunds.
Europe sees 35% growth in Chinese visitors, luxury travel need up by 39.2%
05/25/2018|8:41:31 AM|
In the first quarter of 2018, the number of Chinese tourists bound for Europe increased by 35% YoY, making Europe the second-most popular destination with a 9% market share, second only to Asia.
Ctrip backs its expansion plans in China and abroad
05/24/2018|9:22:25 AM|
Even as Ctrip is continuously gaining market share across all the business lines, the team has assured that they are ready to forego certain short-term financial benefits to ensure that customer-centricity doesn’t get off the hook.
How to attain digital success in China? 8 key takeaways from ITB China
05/28/2018|2:03:44 PM|
It is imperative for foreign companies to best allocate their resources in China, work out presence on preferred channels, distribution strategy and make sure their brands remain true to what they stand for.
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