Search results for “customer experience”
Ctrip issues 2018 Chinese Cross-border Travel Consumption Report
11/23/2018|1:36:36 PM|
Chinese tourists’ spending in the United States, Australia, Canada and Japan still ranked top, and the spending level continued to increase rapidly.
Ctrip unfazed by macro uncertainty, rather primed for further growth
11/12/2018|3:54:18 PM|
Asserting that Ctrip historically has outpaced China's GDP growth by a factor of four, the senior management believes the future remains bright, bolstered by robust position in the domestic market and ability to capitalize on opportunities presented by globalization.
Understanding Etihad’s agile transformation journey
10/29/2018|6:14:58 PM|
Etihad Aviation Group’s Tristan Thomas explains what sort of foundational capabilities are being set up in retailing and e-commerce and what specifically is being done for China.
Robot front desk supplier RestHour secures tens of millions of yuan
11/20/2018|3:32:22 PM|
RestHour is open to customized requirements of hotels by expanding from check-in procedures to smart room supports, such as light, temperature, curtain and TV controlled by human voice.
China Southern Airlines announces to exit SkyTeam
11/15/2018|5:33:53 PM|
Asia's largest airline by passengers number plans to strengthen cooperation with global leading airlines such as AA (American Airlines), a Oneworld alliance member.
Booking.com launches flagship store on Alibaba platform Fliggy
11/10/2018|8:11:29 PM|
It’s worth keeping track of Booking Holdings' next moves and what will become of its relationship with Ctrip.
As airline merchandising evolves, how are OTAs upping the ante?
10/22/2018|8:02:20 AM|
Every aspect of OTA business, right from analyzing the source of the traffic to what product to offer is becoming data-centric. The combination of cloud computing, data and analytics, machine learning etc. is set to pave way for insights that can help the likes of OTAs in their key decision-making.
China Southern quits SkyTeam, China to become top tourist destination by 2030, and more
11/26/2018|12:09:50 PM|
China issued the first service specification for the home-sharing sector, and Club Med owner Fosun Tourism and Culture approved for listing on the Hong Kong Stock Exchange.
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