Search results for “customer experience”
Guiddoo set to introduce new domain to woo travel agents in China
04/21/2019|1:50:53 PM|
The launch of Guiddoocn.com in the next couple of weeks will deliver 5,000-plus excursions at destinations for booking by small and medium travel agents across China.
Mint House Gets $15M To Enhance Your Business Travel Experience
05/14/2019|10:04:43 AM|
The New York-based company promises “tech-forward accommodations,” including a mobile app for check-ins and messaging with customer service.
Travelport, Hong Kong International Airport to promote multi-modal transport services
04/17/2019|12:08:56 PM|
The technology allows overseas travel buyers – such as travel agencies and travel management companies – to pre-book the airport’s multi-modal transport services for their customers in 18 markets from across the world.
ITB China Startup Award 2019 announces finalists
04/24/2019|5:19:36 PM|
Pitches & ceremony to take place on the afternoon of 16 May in the Conference Area – Promising startups of all sizes and sectors could apply – winner rewarded with booth at ITB China 2020.
Huazhu launches shared booking platform Yisu for independent hotels
04/23/2019|4:59:28 PM|
In the first year of its operation in 2019, Yisu will provide direct sales channels to soft brand stores and it will charge no commissions as its goal is not to make a short-term profit.
Simple CX = customer delight, but what about fraud prevention?
03/17/2019|6:58:12 PM|
Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
Homestay category on upswing in China, but what’s there to differentiate?
03/26/2019|1:36:49 PM|
Brands such as Tujia, Xiaozhu and Airbnb are expanding their listings in China. An intriguing facet at this juncture is what is being done to stand out when one property could be available on more than one platform.
Amadeus invests in Asia Pacific technologies before they land in travel
01/22/2019|9:36:05 AM|
Being heavily reliant on technologies to drive its growth, Amadeus sees both external startup incubating and internal pilot research crucial for long-term prosperity; but the company is not alone in this run.
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