Search results for “customer experience”
Jin Jiang owns 13% stake in Accor; China’s July air traffic holds up | Daily Brief
08/05/2020|10:46:50 PM|
Amadeus launched Chinese-language chatbot capabilities to serve more travel agents in Asia Pacific; Brunei, China resumed direct flights.
Unlimited passes are fine, but airlines must focus on passenger confidence
08/19/2020|5:58:40 PM|
Sales initiatives like unlimited flight passes can pave way for a decent sized cash-flow injection in the short-term. In addition to exploring more options for revenue generation, there is also a need to focus on other aspects to boost the passenger confidence.
Discount pricing + digital tools drive domestic travel transactions in China
07/23/2020|6:04:56 PM|
Chinese online platforms are focusing on digital tools, especially live-streaming, to revive spending. The plan is to drive domestic travel sales volume through discounts, a tactic being described as a short-term phenomenon.
SAP Concur partners with eHi; Fosun set to lose Cirque du Soleil stake | Daily Brief
08/20/2020|11:51:51 PM|
Cathay Pacific's passenger numbers show improvement in July; Marriott opens 800th property in Asia Pacific.
Leveraging 3rd party flagship stores for building "in China for China" business
07/05/2020|5:23:21 PM|
Foreign hotel companies are setting up their flagship stores on Ctrip and Fliggy, and looking at them as a way to let locals shop in a way they are accustomed to.
Hotel, co-working firm share profit; China Airlines shutters travel agency | Daily Brief
08/14/2020|11:10:58 PM|
Senior creditors offer to take control of Swissport from HNA Group; Air China enhances UATP payment network as airline issuer.
How an airline-tech startup leverages TravelSky connection for global demand
07/06/2020|9:11:48 AM|
After 15 years of significant growth, the travel space was stopped in its tracks by the coronavirus outbreak. Now travel companies are seeking new technology to help them survive.
China’s Top 50 Hospitality Groups Report 2020: Opportunities coexist with crisis
07/24/2020|10:10:16 PM|
Midscale hotels are still growing fast and playing a key role in China’s hotel industry.
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