Search results for “customer experience”
How AA is counting on technology and people to offer sublime customer experience?
07/25/2018|2:37:31 PM|
American Airlines has upgraded its technology stack and structured teams in an agile way to sort out business issues for a differentiated passenger experience.
Airasia.com starts its journey to be an all-inclusive digital platform: will it be an easy way to go?
11/02/2020|9:46:18 AM|
Airasia.com wants to be both a specialist and an all-rounder, but removing obstacles ahead may not an easy task.
“Shanghai Female Socialites Group Buy” exposé online triggers social media buzz on luxury hotels
10/27/2020|12:23:24 PM|
5-Star Luxury hotels tagged and their products and services listed for collaborative consumption by social media group “Shanghai Female Socialites”.
Travel marketers show penchant for unconventional tactics to boost recovery
10/23/2020|9:37:25 AM|
Be it for looking beyond popular 3rd party ecosystems or supporting revenue generation post business model pivot, companies in China are open to experimenting to reach out to consumers.
Infor launches cloud PMS in China; United, American halt non-stop flights | Daily Brief
12/03/2020|1:28:26 AM|
Trip.com Group reports first profit post-pandemic; Dynamic fares arrive on Beijing-Shanghai high-speed rail.
How airline revenue management and pricing teams respond to revenue volatility?
11/16/2020|11:06:10 PM|
The revenue management framework and the approach to pricing will have to unlearn and re-learn to adapt and deliver in the new realities.
Accor unveils flexible work solutions in Hong Kong
11/12/2020|6:14:21 PM|
The trend towards working remotely - at home, in cafes or while in transit - has become more popular in recent years, and in 2020 the global climate has made it a new practice for most companies.
Hong Kong hotels, airline trim staff; China limits travel by US officials | Daily Brief
12/11/2020|11:24:28 PM|
PE firm to buy HNA Group's US unit in $7.2 billion deal; OTT Airlines applies for Chinese air transport licence.
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