Search results for “customer”
Digital services to keep passengers connected and in control – Finnair shows the way
07/20/2018|7:55:03 AM|
Finnair is among those few proactive carriers that have exemplified how the blend of right e-commerce tools and data strategy backed by an agile digital team can result in product optimization as well as creation of a new benchmark around how to approach personalization.
Engaging guests post a booking is done - how to excel in this arena?
09/10/2018|10:17:17 AM|
Hotels lack ways to communicate their offerings – what services, amenities they have, what promotions they are running etc. and how to best share the same depending upon what the guest is likely to be looking for.
Strengthening data prowess - a must in today's digital economy
07/26/2018|3:32:52 PM|
Chinese airlines need to look at all the sources of data, especially their own first-party data, and act on it in order to stay competitive in a market where indigenous Internet giants are seemingly touching upon every sphere of life.
Turkish Airlines to launch official store on Fliggy
07/30/2018|4:18:14 PM|
Their membership systems will be deeply integrated, and Fliggy’s members will be able to experience value-added services and rights, such as coupons and credits that TK offers to its corresponding tier members.
Visa application service 11visa.com raises RMB 60 million in Series B round
09/05/2018|5:23:47 PM|
The company aims to grow its revenues to over RMB 100 million (USD 14.6 million) this year.
Tourist equipment rental platform Hainiaowo raises million dollars in Series A+ round
09/05/2018|5:21:05 PM|
The company allows users to rent digital equipment such as cameras, WiFi routers and diving equipment for a duration of 7 to 10 days.
Booking funds Didi, Airbnb China names new president, Baidu and Alibaba vie for smart hotel
07/23/2018|1:56:10 PM|
Booking Holdings invested $500 million in China’s ride-hailing platform Didi Chuxing. Airbnb China appointed a local serial entrepreneur as its new president. WeChat Pay decided to focus on outbound Chinese tourists.
Ctrip launches first travel concept store in Dubai International Airport
07/25/2018|10:18:02 AM|
The travel concept store at Dubai Airport is the first time Ctrip has brought its superior standards in customer service offline.
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