Search results for “Guest Data Management”
Simple CX = customer delight, but what about fraud prevention?
03/17/2019|6:58:12 PM|
Simple experiences that mean convenience and control for shoppers are welcome. But they also mean a bigger threat as far as fraudulent transactions and account takeover are concerned.
IHG CEO: China is “second home market” and OTA is running hotels “to learn”
05/11/2019|10:52:22 PM|
Mr. Keith Barr is not that concerned on the Chinese hotel giants' international play.
ITB China 2019 closed with 2,000 more attendees, strengthening market position
05/21/2019|5:16:57 PM|
Increase with 17,000 attendees in total – well attended ITB China Conference with 4,000 attendees – SeeVoov won ITB China Start-Up Award 2019.
Accor Hotels holds 10.2% and Ctrip holds 7.5% equity of Huazhu
04/22/2019|6:10:46 PM|
As of December 31, 2018, Huazhu operated 4,230 hotels in China with hotel network covered 403 cities in 32 provinces and municipalities across China.
Booking.com is promoting its home listings while expanding partnerships in China
12/02/2018|7:21:30 AM|
As one of the largest travel e-commerce companies in the world, Booking.com is playing catch up in homes category by showcasing more homes and apartments than traditional accommodations.
How are hotels responding to the seismic shift in staying at a location?
08/24/2018|8:15:33 AM|
Hotels are experimenting and evolving in terms of their design, amenities, service etc. Accordingly, the combination of data, content and technology, too, needs to transform to attain guest-centricity.
Understanding Etihad’s agile transformation journey
10/29/2018|6:14:58 PM|
Etihad Aviation Group’s Tristan Thomas explains what sort of foundational capabilities are being set up in retailing and e-commerce and what specifically is being done for China.
Airbnb counting on a blend of autonomy + global innovation in China
09/30/2018|9:28:28 PM|
Airbnb is relying on razor-sharp product development backed by over 100 Chinese specialists and quality assessment of its listings to strengthen its operations in China, according to Airbnb’s Nathan Blecharczyk. The team has also interacted with China’s design community, meeting specialists from Didi Chuxing, Baidu etc. in the past year or so.
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